Refund and Returns Policy

1. Booking Cancellation by Customer

• Cancellations made 30 days or more before the travel date will be eligible for a full refund, excluding service charges.
• Cancellations made 15–29 days before departure will receive a 50% refund.
• Cancellations made within 14 days of the travel date are non-refundable.

2. No Show Policy

• If a customer fails to show up on the day of travel without prior notice, no refund will be provided.

3. Refund Processing Time

• Approved refunds will be processed within 7–10 business days.
• Refunds will be credited back to the original payment method.

4. Cancellation by Company

• In rare cases where [Your Company Name] cancels a trip due to unforeseen circumstances (weather conditions, government restrictions, or operational issues), customers will be offered:
  • A full refund, or
  • The option to reschedule the trip at no additional cost.

5. Partial Refunds

• No refunds will be issued for unused services, including missed sightseeing, meals, or transport during the trip.

6. Amendments & Rescheduling

• Changes to bookings are subject to availability and may incur additional charges.
• Requests for changes must be made at least 7 days prior to the departure date.

7. Special Packages & Peak Season

• Certain promotional offers, discounted packages, and peak-season bookings may have different cancellation terms, which will be communicated at the time of booking.

8. Force Majeure

• No refunds will be provided for cancellations due to events beyond our control, including natural disasters, strikes, pandemics, or political unrest.